Lidl Contact Number: 0800 977 7766

You should phone Lidl customer services on their national freephone contact number 0800 977 7766 for information about their weekend offer deals and to ask for the address contact details of your nearest branch of the supermarket.


Customer Service Number – 0800 977 7766

Call Lidl on their freephone customer service contact number 0345 677 9707 to ask about the price of any grocery product stocked in their stores over the phone. You should call the customer service team to enquire about any in-store deals that are’t currently being advertised online. For instance, Lidl has a variety of weekend offers such as their ‘Super Weekend’ discount scheme on bottles of wine, groceries and clothing from their ‘Esmara by Heidi Klum’ range. Alternatively, you may wish to contact Lidl to ask for the opening hours and contact details of your nearest supermarket branch.

Similarly, you should use this number to discuss the cost of parking so that you can plan your visit accordingly. Even if you are looking for a job in your local Lidl store, you can also get in touch to discuss any vacancies in both supermarkets throughout your region or if there are any advertised positions in the Lidl head offices. Finally, you can get in touch to discuss the national Lidl returns policy if you are unhappy with the quality of a food item that you have purchased or if you have purchased an electrical product that does not work as described and would like a cash refund.


Complaints Department – 0370 444 1234

You should call the Lidl on the contact number of their UK Head Office 0370 444 1234 to make a complaint following your visit to one of their supermarkets. For instance, if you unhappy with the conduct with a member of the supermarket staff or if your receipt shows that you have been overcharged on an item that should have been discounted then you should register a complaint on this number.


Call Costs and Contact Hours

As Lidl uses a freephone contact number, it is no surprise that their customer service department is completely free to call from both UK landlines and mobiles. However, calls to the complaints department will charge the same standard per-minute rate as any local call made from a UK number. The supermarket customer service department is available to be contacted 7 days a week, during the opening hours 8am-9pm Monday to Saturday, 10m-4pm Sundays.


Key Lidl Phone Numbers

Lidl Helpline Number UK Contact Number
Customer Services 0800 977 7766
Complaints 0370 444 1234


Write to the Lidl Head Office

If there has been an issue during a visit to a Lidl store or if you are in anyway dissatisfied with the quality of a product sold to you then you may also consider making a formal letter of complaint, which can subsequently be sent to the postal address of their UK head office:

Lidl Head Office,
19 Worple Road,
SW19 4JS,
United Kingdom.