Co-op Food Contact Number: 0800 0686 727

Call the Co-op Food team on their freephone contact number 0800 0686 727 for enquiries about the products sold in one of their UK stores, to discuss prices and deals, to report a lost membership card or to register a formal complaint.


General enquires – 0800 0686 727

Contact the Co-op Food customer service team on the following freephone number 0800 0686 727 for enquiries regarding the products sold in their chain of convenience stores. However, customers are encouraged to provide the product barcode along with as much additional information about the product as possible. Furthermore, you can contact Co-op Food for a list of their vegan, gluten-free and vegetarian products, discussing the ranges available in your nearest branch of the store. You may also wish to call Co-op Food to report your membership card as damaged, lost or missing before a replacement can be sent to your address.

You can also call Co-op Food to discuss the range of special offers and discounts available to online customers, and whether you can apply the same promotion when shopping in store. Moreover, you can call a customer service advisor to request to see CCTV footage from one of their stores following an incident that you were involved in. In addition, customers are able to get in touch to report a fault with a purchased item or if they have bought groceries that have gone off before their expiry date. You may also wish to register a complaint if you are unhappy with the conduct of a member of in-store staff.


Call Costs and Contact Hours

As Co-op Food uses a 0800 freephone number, there will be absolutely no cost when calling their UK customer service team from both UK landlines and mobile phones. Furthermore, you can contact the store officer during the opening hours of 9am-6pm Monday to Friday and from 9am–5pm on Saturdays and Sundays.


Write to Co-op Food

If you would prefer to write to the customer service department then you can make your enquiry via email or even send a letter to the Co-op Food Head Office on the following postal address: Co-op Food, Customer Careline, Freepost MR 9473, Manchester, M4 8BA, United Kingdom.